Neil Matthews

Centralize communication

In this video I going to suggest that you centralize all of your customer support channels into a single shared inbox.

Imagine your have a series of communication channels, it feels like an octopus’ tentacles how do you manage:

social media

  • email
  • social media
  • live chat
  • slack
  • the list goes on.

Bring all of those channels into one place for a better customer support experience.

If you need help with customer support on your store click on apply and get in touch

Photo by Chengting Xie on Unsplash