Neil Matthews

Category: Customer Support

  • Centralize communication

    Centralize communication

    In this video I going to suggest that you centralize all of your customer support channels into a single shared inbox.

    Imagine your have a series of communication channels, it feels like an octopus’ tentacles how do you manage:

    social media

    • email
    • social media
    • live chat
    • slack
    • the list goes on.

    Bring all of those channels into one place for a better customer support experience.

    If you need help with customer support on your store click on apply and get in touch

    Photo by Chengting Xie on Unsplash