Neil Matthews

Author: Neil Matthews

  • Best Practices For Single Product WooCommerce Sites

    Best Practices For Single Product WooCommerce Sites

    Lets talk best practices for single product WooCommerce sites. If you sell a single product from your WooCommerce store, there are a couple of best practices you should investigate. WooCommerce does a great job selling multiple products, but falls down in a little for those single product shops out there.

    In this tutorial I’ll take you through a couple of changes to boost your sales when selling one product.

    Code Snippet

    Here’s the code snippet I used in the tutorial and here’s a link to my Tut’ on using the code snippets plugin.

    add_filter( 'woocommerce_add_to_cart_redirect', 'nm_redirect_checkout_add_cart' );

    function nm_redirect_checkout_add_cart() {
    return wc_get_checkout_url();
    }

    simply copy and paste this into your code snippet plugin and activate it to send your traffic directly to your checkout bypassing the cart page.

    Wrap Up – Best Practices For Single Product WooCommerce Sites

    Out of the box, WooCommerce has a couple of flaws for single product sites, but with a bit of tweaking, we can improve that substantially.

    If you would like a coupon to try out one of my pre-recorded WooCommerce optimization coaching sessions, jump over to my coupon page. This page also shows the pre-recorded sessions you can redeem the coupon against for free.

    Photo by Markus Spiske on Unsplash

  • Understanding WooCommerce Order Status

    Understanding WooCommerce Order Status

    Understanding WooCommerce order status allows you to see where an order is in your sales and fulfilment cycle.

    In this tutorial I will take you through WooCommerce order status, what they mean, when stock is decremented and when payments are taken.

    Hat tip to the image on this page  https://woocommerce.com/document/managing-orders/

    Wrap Up – Understanding WooCommerce Order Status

    If you need coaching to  build your WooCommerce store please check out my coaching page.

    Photo by Tsvetoslav Hristov on Unsplash

  • How To Debug WooCommerce Shipping

    How To Debug WooCommerce Shipping

    In this video tutorial I want to show you how to debug WooCommerce shipping.  I’ll take you through the process of activating and debugging WooCommerce shipping.

    This can be a tricky issue to solve if you have no visibility of which shipping rule is being invoked. This technique will solve that.

    Here’s the problem this tutorial will solve, you have setup multiple shipping options at different rates, and you are getting customer orders with the wrong shipping rates attached, you need to understand why some people are paying the wrong amount.

    Wrap Up – How To Debug WooCommerce Shipping

    So that is how to debug WooCommerce shipping, if you need help with your WooCommerce store, please get in touch.

    Photo by Timelab Pro on Unsplash

  • Understanding WooCommerce Upsells and Cross Sells

    Understanding WooCommerce Upsells and Cross Sells

    In this video tutorial I will help you to understand WooCommerce upsells and cross sells and the difference between those and featured products on your WooCommerce.

    Using up and cross sells will help you to increase your average cart value and increase your bottom line.

    Video

    Grab Your Coupon

    You can get your coupon for free access to one of my self paced workshops here.

    Need Help With Your WooCommerce store?

    I’m here to help you build your best WooCommerce store, I offer WooCommerce development services, WooCommerce maintenance plans and WooCommerce coaching.  Please get in touch.

    Wrap UP – WooCommerce upsells and cross sell

    If you have any questions about WooCommerce upsells and cross sells please get in touch.

    Photo by Pickawood on Unsplash

  • Add These Pages To Reduce Customer Support Requests

    Add These Pages To Reduce Customer Support Requests

    in this video I’ll show you a number of information pages and techniques you can use to reduce the number of customer requests you get.

    When your custom can self serve, their answers they are more likely to buy from you, the same goes if they have after sales queries, they are less likely to return and more likely to buy again or recommend your products.

    Less customer support requests also mean you can serve your backlog of customer support requests more rapidly and provider a better all round support experience.

    Photo by Annie Spratt on Unsplash
  • Add These Pages To Reduce Customer Support Requests

    Add These Pages To Reduce Customer Support Requests

    in this video I’ll show you a number of information pages and techniques you can use to reduce the number of customer requests you get.

    When your custom can self serve, their answers they are more likely to buy from you, the same goes if they have after sales queries, they are less likely to return and more likely to buy again or recommend your products.

    Less customer support requests also mean you can serve your backlog of customer support requests more rapidly and provider a better all round support experience.

    Photo by Annie Spratt on Unsplash
  • Centralize communication

    Centralize communication

    In this video I going to suggest that you centralize all of your customer support channels into a single shared inbox.

    Imagine your have a series of communication channels, it feels like an octopus’ tentacles how do you manage:

    social media

    • email
    • social media
    • live chat
    • slack
    • the list goes on.

    Bring all of those channels into one place for a better customer support experience.

    If you need help with customer support on your store click on apply and get in touch

    Photo by Chengting Xie on Unsplash

  • Centralize communication

    Centralize communication

    In this video I going to suggest that you centralize all of your customer support channels into a single shared inbox.

    Imagine your have a series of communication channels, it feels like an octopus’ tentacles how do you manage:

    social media

    • email
    • social media
    • live chat
    • slack
    • the list goes on.

    Bring all of those channels into one place for a better customer support experience.

    If you need help with customer support on your store click on apply and get in touch

    Photo by Chengting Xie on Unsplash

  • One More Post

    One More Post

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  • WordPress Care Plans: Client Love Exception Reports

    WordPress Care Plans: Client Love Exception Reports

    In my latest video post about the business of running a WordPress care plan I talk about exception reports and why you should formalise them to keep your clients in the loop if anything breaks on their sites.

    Free Course

    If you would like to learn more about WordPress maintenance plans check out my free course “Why All WordPress Developers Should Have A Care Plan”.

    NeilMatthews.com/free-course

    Wrap UP – WordPress Care Plans: Client Love Exception Reports

    I’ll be creating more videos like this on the “business of WordPress”  and in particular how to build a WordPress care plan business why not subscribe to my Youtube channel.

    Photo by Jonas Jacobsson on Unsplash

  • WordPress Maintenance Plans: The Profit Is In The Automation

    WordPress Maintenance Plans: The Profit Is In The Automation

    In this video post WordPress Maintenance Plans: The Profit Is In The Automation, I want to talk about using tools to automate your WordPress maintenance plan, and how those automations should be looked at as an asset not a cost

    Automating your WordPress maintenance plan will boost your bottom line

    Free Course

    If you would like to learn more about WordPress maintenance plans check out my free course “Why All WordPress Developers Should Have A Care Plan”.

    NeilMatthews.com/free-course

    Wrap UP – WordPress Maintenance Plans: The Profit Is In The Automation

    I’ll be creating more videos like this on the “business of WordPress” why not smash that like button and subscribe as the kids say.

    Photo by rupixen.com on Unsplash

  • WordPress Care Plans: When Is The Best Time To Sell A Care Plan

    WordPress Care Plans: When Is The Best Time To Sell A Care Plan

    One of the challenges of offering WordPress care plans is when to bring up the subject with your care plan withe your clients

    Free Course

    To signup for the free course mentioned click the link below:

    https://dev.neilmatthews.com/free-course

    Wrap Up – WordPress Care Plans: When Is The Best Time To Sell A Care Plan

    TLDR or TLDNW after a successful project is completed

    Photo by Steve Johnson on Unsplash